HUMAN RESOURCE

KPI SELECTION & MANAGEMENT FOR HR PROFESSIONAL

Overview

Defining and measuring SMART performance objectives and KPIs are one of the biggest challenges for businesses. HR has never been distinctively strong when it comes to measuring the success of businesses, but they are the main means of competitive advantage. With the progress, HR departments are expected to measure operational performances, project implementation, and employment measures. This course will cover topics on how to define output-focused HR objectives and KPIs. You will grasp the concepts of how to manage what HR delivers using KPIs and how to create a performance culture using the best tools such as a Balanced scorecard, Visual management, and Management by objective.

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