Business operations are the daily activities that businesses engage in to increase the value of their enterprise and earn a profit. The activities can be optimized to bring in enough money for the owners of the business to pay for themselves and generate a profit.By carrying out particular tasks like manufacturing, marketing, accounting, and so on, employees help the business achieve its objectives.The production of goods and services for customers that each organization and each of its parts provides is the focus of business operations.
The goal of all organizations is to satisfy such customers in an efficient manner. This is the course's starting point and focus: it is about managing the systems that actually provide the goods and services. Because the operations function is at the heart of all business activity, the course is applicable to all types of business activity in both the private and public sectors.
Business operations management is critical to the success of any organization. Because every organization produces goods, services, or both, every organization has an operations function.
To accomplish this, the organization must first acquire resources, which could include skilled workers or materials. The resources must then be converted into outputs. Finally, it makes these products or services available to the intended consumers.
This course focuses on introducing you to the concepts of operations management and systems, as well as how they apply in all organizational settings. In addition, the course will define the techniques required for managing and controlling such operational systems.
There are several activities designed to help you not only absorb the topics covered, but also apply the principles to real-life scenarios that may exist in your own organization.
This course also covers the critical link between operations and business policy. It investigates how changing patterns of work organization and design have evolved in response to both organizational development and changing environmental pressures that they face. It investigates how organizations can build capabilities and continuously improve their performance.
- Business Process Management - Mapping & Improvement
- Operations Management
- Delivering Service Excellence
- Lean Management Tools – Fundamentals & Best Practice
- Six Sigma Green Belt
- Quality Management & Business Performance
- Data Visualizations Techniques